We prepare your order as soon as we can, within around 2 days maximum, and sometimes less ! During Public Holidays or vacation times, it could be however a bit longer. If you need to receive your order for a specific occasion (birthday, Christmas gift…), you can advise us your deadline while confirming your order in the « additional information » field, and we will make everything we can to deliver on time ! In France, the transit time is 2 days through Colissimo La Poste, and in Europe it is around 4 days.
Yes of course, even if we don’t recommend it due to a longer treatment time than a usual credit card payment through our securized transaction system.
You can send your cheque payable to PICULUS SARL to :
59 RUE DE PRONY
75017 - FRANCE
Don’t forget to mention your order number and day.
Once payment has been made, you automatically receive a confirmation email from our system. Then, when we ship it, you receive another email advising you that your parcel has been released, and we let you know your tracking number. It allows you to know where is exactly your parcel and when is its expected delivery day.
Good idea ! It is possible to enter a different billing address than the delivery address. In that case, if you mention in the « additional instructions » field that your order is a gift, we would let your consignee know your name and details within its parcel.
If you have any question while assembling one of our lamp, feel free to contact us ! Send us a message
or call us directly : +33 220.127.116.11.55. We will try our best to help you ! We can resend you the instruction manual if you have lost it.
Yes, we ship worldwide. But please check the compatibilty voltage and electric power standards of your country first.